Digital Products — Black Market Concepts
Flagship Product · BMC Digital Library
THE
CEILING.
The eight-chapter operational framework for venue owners who have been open and are stuck below their revenue potential. No fluff. No vague advice. Real systems that run without you.
Operations · Management · Marketing
Financial Systems · Staff Development
The 90-Day Exit from Operator to Owner
8 Chapters · Immediate PDF Download
$97
One time · Instant download
$97
PDF
THE
CEILING
A Framework for Venue Owners
Black Market Concepts
THE CEILING
$97
INSTANT DOWNLOAD
8 CHAPTERS
OPERATIONS
MANAGEMENT
MARKETING
FINANCIAL SYSTEMS
THE CEILING
$97
INSTANT DOWNLOAD
8 CHAPTERS
OPERATIONS
MANAGEMENT
MARKETING
FINANCIAL SYSTEMS
Flagship · The Complete Framework
The Ceiling
Eight chapters covering the complete operational framework for venue owners stuck below their revenue potential. Operations, management, marketing, financial systems, and the 90-day exit from operator to owner.
8 Chapters
Instant PDF
Operations
Marketing
Financial Systems
90-Day Exit Plan
$97
One time · PDF download
Lead Magnet
1 product
✦ Free Download
The Ceiling — Chapters 1–3 Preview
The first three chapters of The Ceiling delivered as a free download. The primary opt-in lead magnet.
FREE
Diagnostic
1 product
Are You The Ceiling?
A ten-question diagnostic that identifies whether the owner is the primary operational bottleneck in their venue.
$15
Marketing Series
3 products
Invest First
The investment-first marketing mindset. Why pulling the marketing budget during slow periods funds the competition, not recovery.
$67
Social Media for Venues
The five-pillar content system. Format library, weekly posting schedule, five post templates, and RSVP capture mechanism.
$57
Before The Doors Open
Pre-opening framework for venue owners building from scratch or reopening. Three phases across 90 days and the five most expensive pre-opening mistakes.
$77
Operations Heavy
2 products
Operations Pack
The hiring and onboarding framework. Role documents, training structure, and the accountability loop that makes staff development repeatable.
$45
BMC Employee Handbook
The hiring and onboarding framework. Role documents, training structure, and the accountability loop that makes staff development repeatable.
$97
Framework Series
5 products
Ready Building Standard
The hiring and onboarding framework. Role documents, training structure, and the accountability loop that makes staff development repeatable.
$37
Authority Stack
The three-layer management system. Defined scope, pre-shift standard, and the manager feedback loop that allows an owner to reduce daily involvement.
$37
Full Signal Stack
All seven components of the BMC marketing system. Content, RSVP capture, email activation, paid amplification, and programming calendar.
$47
Weekly Snapshot System
The full Weekly Snapshot framework. The six metrics, how to read them, and what actions each number calls for.
$27
90-Day Exit Plan
The three-phase transition from operator to owner. Milestone checklist, hard criteria, and the specific conditions before reducing operational presence.
$47
Complete Document · All Positions
Employee Handbook
Complete fifteen-section employee handbook covering employment basics, attendance, conduct, cash handling, harassment, progressive discipline, and separation. Fillable venue fields. Review with legal counsel before use.
15 Sections
Fillable PDF
All Positions
Instant Download
$97
One time · PDF download
Tools
2 products
Weekly Snapshot
A single-page weekly financial and operational snapshot tool. Tracks six key metrics weekly.
$17
Door and Security Checklist
Capacity tracking, ID verification, incident protocol, and end-of-night procedures.
$12
Daily Checklists
8 products
✦ Complete Bundle
Operations Pack — All 6 Checklists
All six daily-use checklists in one purchase. Deploy the full operations layer at once.
$45
Bartender Checklist
Opening, service, cash handling, and closing checklist. Built for daily use from Day 1 of service.
$12
Cash Handling — Daily Use
Opening bank, comp and void policy, checkout process, and variance reporting. Signed by all cashiers.
$12
Host Checklist
Greeting standard, reservation management, seating rotation, and RSVP log.
$12
Barback Checklist
Par levels, bin rotation, restocking, and side work for the barback position.
$10
Busser Checklist
Table turn timing, bin management, and floor condition standards.
$10
Event Staff Checklist
Setup, service standards, communication protocol, and breakdown for temporary or event staff.
$10
Incident Log
Single-page incident documentation form for managers on duty. Filed nightly.
$10
Onboarding Packs
7 products
✦ All FOH Positions
Universal Onboarding Pack
Six-document pack covering all FOH positions. Welcome letter, 30-day schedule, standards checklist, and 30-day review. Deploy Day 1.
$35
✦ Manager Position
Manager Onboarding Pack
Six-document pack for the Manager on Duty. Scope of authority document with fillable comp threshold and three-tier system.
$45
Bartender Onboarding Pack
Five-document pack. Pour accuracy standard, cash handling expectations, and 30-day review.
$35
Server Onboarding Pack
Five-document pack. Greeting standard, order accuracy, touch-back compliance, upsell expectation, and 30-day review.
$30
Barback Onboarding Pack
Five-document pack. Par standards, bin rotation, communication protocol, side work, and 30-day review.
$25
Busser Onboarding Pack
Five-document pack. Table turn standard, bin management, floor condition, server communication, and 30-day review.
$25
Host Onboarding Pack
Five-document pack. Greeting standard, wait time accuracy, seating protocol, RSVP management, and 30-day review.
$25
Positional Outlines
3 products
Bartender Outline
Complete role document. Duties, conduct standards, three-tier authority scope, performance metrics, and growth path. Signed at hire.
$12
Server Outline
Complete role document. Duties, greeting and touch-back standards, authority scope, upsell and comp metrics, and growth path.
$12
Manager Outline
Complete role document for the Manager on Duty. All three authority tiers, six shift metrics, and GM development path.
$20
Policy Templates
2 products
Code of Conduct
Twelve-section conduct policy covering professionalism, attendance, substance policy, theft, harassment, social media, and confidentiality. Four-level disciplinary framework. Review with legal counsel before use.
$20
Tip Pool Policy
Tip pool distribution policy with two models, eligible positions, five-step distribution process, and recordkeeping requirements. Review with payroll provider before use.
$20
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